Shipping and Details

Shipping and Delivery

  • Free shipping is provided within United Arab Emirates.
  • Tamara is responsible for the shipping process of orders.
  • We make sure to deliver in stock orders within 1-3 working days and out of stock orders in 5 working days.
  • Customized jewellery will be delivered within 14 working days after the confirmation for final design from the customer and cost from us.

Return Policy

Note: This below Return Policy will not included for customized jewellery

Within 30 days from the date of purchase

Jewellery can be exchanged either for diamond Jewellery, or a gift voucher that is equivalent to the invoice amount of the items purchased.
Only one time exchange is allowed.

After 30 days till the end of 1 Year from the date of purchase

  • Jewellery can be exchanged for diamond Jewellery only.
  • Exchange will be processed after the deduction of remodeling cost not exceeding 25% of original invoice amount that was purchased earlier.
  • The value of the selected Jewellery should be more than the value of the Jewellery for exchange.

After 1 year from the date of purchase

  • Jewellery can be exchanged either for diamond Jewellery, or a gift voucher.
  • The amount for gold will be calculated on the prevailing market price on the date of exchange.
  • The cost will be calculated after deducting manufacturing costs, stone weights and any other non gold components.
  • Diamond Jewellery can be exchanged after the valuation of the old Jewellery according to the market value of the material content.
  • The value of the selected Jewellery should be more than the value of the Jewellery for exchange.

Packaging

  • Your item will be delivered to you in an elegant Tamara Jewellery signature box and bag along with the reliable third party relevant certificates.